Homepage
Go Shopping
About Snapper
New Zealand
Sailor Profile
Special Events
Photo Gallery
Website Links
 


Returns Policy


Snapper Rock hopes you enjoy your new Snapper Rock Waterwear, if for any reason you need to return any Snapper Rock Product, we will exchange for a different color or size providing conditions are met;

Clothes must be unused, in a resalable condition with all tags attached.

Clothes must be returned within 30 days of placing the order with order confirmation enclosed, and explanation for the exchange. You can choose another size or a different color. Also include a note to tell us the reason for return, so we can improve our service to you.

Please note while we are happy to exchange we do not refund.

Please allow 7 working days for returns to be processed and exchange of goods to reach you. The cost of delivery for returns is not covered by Snapper Rock but we will cover the cost of delivering your replacement goods.

Return to:

Snapper Rock
Inwards Goods
1146 Mainsail Dr
Annapolis
MD, 21403


Snapper Rock Privacy Policy


Snapper Rock values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. Snapper Rock recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.

How does snapperrock.com use my information?

When you make an online purchase from snapperrock.com, we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. In addition, you will be automatically signed up to receive email updates about our products, services, contests, and promotions.

From time to time, we may also send you emails to help us learn more about your shopping preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your shopping experience. If you make a purchase online or over the phone, we may also send you notices about our products, services, contests and promotions through postal mail.

If you do not want us to use your information as described above,
please contact info@snapperrock.com.

How does snapperrock.com protect children's privacy?

Snapper Rock is a kids exclusive company; we are committed to the safety of children when they use the Internet. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent.

If we become aware that a subscriber is under the age of 13 and has signed up without prior verifiable parental consent, we will remove his or her personally identifiable information from our files.

International Users:

If you are visiting snapperrock.com from a location outside the United States, your orders placed through snapperrock.com will be accepted and fully processed in and shipped from the United States.

Credit Card Safeguard

Our Security Safeguard
At snapperrock.com we don't just stand behind our merchandise. We also do our best to provide a safe and convenient online shopping experience.

If you're not quite comfortable shopping online, or would prefer to make your purchase via telephone, just give us a call at 410 280 2364. We will be happy to take your snapperrock.com order right over the phone.

Payment and Billing

Methods of payment.
We are unable to accept checks, cash, or credit vouchers. Snapperrock.com accepts the following credit cards:

· Visa
· MasterCard
· American Express
· Discover

If we are unable to process your credit card, please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly. Please refer to your credit card company if the problem persists.


 
Dealers Ask Snapper Size Chart Sign up to Snapper Rock Privacy Policy Press Contact Us